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LPG Delivery Rules: Lost Your DAC Code? Here's What It Means and How to Get Your Cylinder Without Hassle
KalamTimes | May 2, 2026 3:40 PM CST

With rising concerns over LPG availability and delivery delays, many consumers are confused about the role of the DAC (Delivery Authentication Code) in receiving a gas cylinder. A common question being asked is: If the DAC code is deleted, will you not get your LPG cylinder?

The short answer is no—you will still receive your cylinder, but the DAC plays an important role in secure delivery. Let’s understand everything clearly.

What Is DAC and Why Is It Important?

The DAC (Delivery Authentication Code) is a 4-digit security code sent via SMS to your registered mobile number when your LPG cylinder is out for delivery.

This system is designed to:

  • Ensure safe and verified delivery
  • Prevent fraud or unauthorized handovers
  • Confirm that the cylinder reaches the correct customer

Gas providers like Indane, HP Gas, and Bharat Gas use this system across India.

Is DAC Mandatory for Delivery?

Yes, the DAC is required to complete the delivery process.

  • The delivery agent will ask for the code before handing over the cylinder
  • Without entering the correct DAC, the transaction is not considered complete

This step ensures that the delivery is verified and recorded properly.

What If You Delete or Lose the DAC Code?

There’s no need to panic. Losing or deleting the DAC code does not cancel your delivery.

You can easily retrieve or regenerate the code using simple methods.

How to Get Your DAC Code Again 1. Ask the Delivery Agent

Delivery personnel have an option in their system to resend the DAC.

  • Simply request them
  • A new code will be sent instantly to your registered mobile number
2. Check Your Gas Provider’s App

Open your LPG provider’s mobile app and go to booking details.

  • Your DAC may be visible in the order history
  • You can track delivery and retrieve the code
3. Use Missed Call or WhatsApp Services

You can request the code again by:

  • Giving a missed call on the official booking number
  • Sending a message via WhatsApp (if supported by your provider)

These services are quick and widely available.

Why This System Matters

The DAC system has been introduced to:

  • Improve transparency in LPG delivery
  • Reduce cases of fraud or fake deliveries
  • Ensure cylinders are handed over only to the correct customer

It adds an extra layer of safety for consumers.

Final Takeaway

If your DAC code gets deleted, don’t worry—you will still receive your LPG cylinder. The code can be easily regenerated through the delivery agent, mobile apps, or official services.

Just make sure your registered mobile number is active, and you’ll have no trouble completing the delivery process smoothly.


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