The traveler shared screenshots of their exchange in a Japanese travel group, saying she had tried to book a property in Tokyo’s Asakusa district, Thai media outlet Khaosod reported on Aug. 18.
The host reportedly said the owner was no longer accepting Thai guests, citing alleged property damage, plumbing problems, improper waste disposal, and poor housekeeping by previous visitors.
The host said such incidents had occurred repeatedly.
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Kabukicho entertainment district in Tokyo on April 6, 2021. Photo by Reuters |
The post sparked debate among Thai travelers, with some criticizing the alleged behavior of previous guests while others said hosts should assess visitors individually rather than make decisions based on nationality.
The claims cannot be independently verified from the screenshots, and it was unclear whether Airbnb has investigated the case or taken any action.
Discrimination on Airbnb is not a new issue.
U.S. magazine TIME reported that, in 2017, an Airbnb host in California agreed to pay $5,000 after canceling a booking because the guest was Asian.
The host was later banned from Airbnb.
A 2015 Harvard Business School study found that Airbnb hosts were about 16% less likely to accept booking requests from guests with African-American-sounding names than from otherwise identical guests with white-sounding names.
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