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Coempt Eduteck, embroiled in the CBSE On-Screen Marking controversy, defended its scanning systems as industry-standard and denied allegations of substandard hardware or software failures. The firm said an answer-sheet mix-up was due to human error during scanning, not a technical glitch, and maintained that its operational systems remain secure despite recent hacking claims.

New Delhi: Coempt Eduteck, the edtech company at the centre of CBSE’s On-Screen Marking (OSM) controversy, came out with a clarification on Thursday, stating that the scanners used by it were standard, industry-grade models utilised across the sector and also added that upgradations are done every year to ensure high-resolution scanning.

It also stated that its records were open for examination and scrutiny by the government bodies. “The scanners used by Coempt are standard, industry-grade models utilised across the sector. We upgrade our hardware year-on-year, and the scanning resolution is perfect,” the company added.

The Hyderabad-based firm denied allegations that tender conditions were altered to accommodate substandard hardware.

Clarifying on the issue of blurred images, as pointed out by a student leading to national controversy, it said that the cases are being systematically reviewed in coordination with relevant evaluation authorities.