Labor Minister Mansukh Mandaviya said that EPFO members will soon be able to withdraw their Employees Provident Fund through UPI and transfer it directly to their bank accounts through UPI payment gateway. Its testing has been completed. Speaking to reporters, the minister said that the Employees' Provident Fund Organization (EPFO) is taking several steps to improve the quality of service delivery. Mandaviya said on Tuesday that we have completed testing of the facility under which members will be able to withdraw EPF (Employees Provident Fund) using UPI payment gateway. The withdrawn amount will be transferred directly to the member's bank account.
You can withdraw EPF money through UPI
The Labor Ministry is working on a project in which a certain portion of the EPF will be frozen, and a larger portion will be available to be withdrawn through a bank account using the Unified Payment Interface (UPI). Members will be able to view the eligible EPF balance available for transfer to their linked bank accounts. They will be allowed to use their linked UPI PIN to complete transactions to ensure secure transfer of money to their bank accounts. Once the money is transferred to the bank accounts, members can use it as they wish, such as making payments electronically or withdrawing money from bank ATMs using debit cards.
amount increased 5 times
The Employees' Provident Fund Organization (EPFO) is trying to resolve software-related issues to smoothly implement this system, which will benefit more than seven crore members. Currently, EPFO members have to apply for a claim to withdraw their EPF money, which takes a lot of time. Under the auto-settlement mode, the claim is settled electronically without any human intervention, within three days of submission of the claim application. The limit of this auto-settlement mode has been increased from the existing Rs 1 lakh to Rs 5 lakh. This makes it easier for a large number of EPFO members to withdraw their EPF money within three days for purposes like illness, education, marriage and house construction.
New initiative through WhatsApp
The minister said that EPFO has taken the initiative to use WhatsApp to expand its reach and further improve the services provided to its members. EPFO plans to use the WhatsApp platform to expand its reach and improve the services provided to its members. The main reason for using WhatsApp channel for communication is that most of the mobile users use it. Under this facility, members can start a conversation with EPFO by simply typing Hello on EPFO's registered WhatsApp number.
For security and trust, there will be a green tick mark on this number. They can also opt to receive messages from EPFO on their mobile number registered with EPFO. All interactions will be in local/regional language, making it easier for members to connect with EPFO in their own language. Members will have 24/7 access, and automated systems will be able to handle frequently asked questions around the clock.
These will be the benefits
The main focus of this initiative will be on those members who are eligible under PMVBRY, but who have some gaps in their work—such as non-completion of Aadhaar authentication through UIDAI's Face Authentication technology (FAT), or non-activation of DBT for their Aadhaar linked bank account. Such members will get special help to solve these problems on WhatsApp itself. It will also be targeted at members who need the right guidance to quickly and easily access essential EPFO services—like checking PF balance, last 5 transactions, checking claim status, etc. This service is expected to start within a month.
Nidhi program starts near you
The Minister also informed that EPFO has launched a special, mission-mode initiative to reduce litigation and timely disposal of cases pending in different legal forums. It has launched a special mission-mode campaign to clear the cases pending in consumer courts. Under the Nidhi Aapke Nikat (NAN) programme, cases were identified early and taken up for speedy disposal. The minister said that as a result, the number of cases pending in consumer courts reduced from 4,936 as on April 1, 2024 to 2,646 as on March 31, 2026. EPFO is also playing an active role in identifying cases pending in consumer courts and reaching out to citizens in speedy resolution of their complaints through Nidhi Aapke Nikat.
Pending cases reduced
The total number of cases pending trial has reduced from 31,036 as on April 1, 2025, to 27,639 as on April 1, 2026, showing a decrease of 3,397 cases. This is the lowest ever level of pending cases in EPFO. Special emphasis was also laid on reducing long pending cases. As a result, the number of cases pending for more than 10 years reduced from 8,539 to 4,665, a reduction of 3,874 cases, or about 45.4 percent. In another important initiative to reduce litigation, EPFO conducted a nationwide special drive for cases pending before Central Government Industrial Tribunals (CGITs) during February-March 2026.
The main focus of this campaign was on disputes related to interest payable on amounts deposited late by employers under the 'Employees' Provident Fund and Miscellaneous Provisions Act, 1952'. To coordinate with stakeholders and various CGITs, zone-wise nodal officers were appointed. As a result of this initiative, 353 appeals have been disposed of, while efforts are still ongoing for speedy disposal of another 650 related cases.
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