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UK's best motorway services named - 85% customer approval rating
Reach Daily Express | May 11, 2026 12:39 AM CST

Long road trips across the country often require a necessary stop but some service stations have been ranked as significantly better than others. The UK's best motorway services have been named, and the top location has a customer approval rating of 85%.

Consumer group Which? has ranked the best motorway services in the UK in 2026, rating nearly 90 service stations. The results revealed that stopping just a few junctions earlier or later could determine your service station experience. The factors considered ranged from cleanliness, convenience and accessibility to prices of goods and the range and quality of the shops inside.

Taking the top spot and defending its title from the previous survey were the M5 Gloucester services with an 85% customer score.

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Which? wrote: "The three Westmorland sites repeatedly top our survey because they are sparkling clean, have excellent facilities and outdoor spaces that are a pleasure to be in."

The other categories in the survey included the range and quality of food and drink outlets, the range of facilities and the availability and quality of outdoor space.

The runner-up was Westmorland's Tebay services on the M6, scoring a customer approval rating of 77%. While the price of goods in shops and food outlets scored 3 out of 5 stars, the service station earned 5 out of 5 stars for its range and quality of food and drink outlets and shops.

For the first time, a service station from a nationwide brand finished in the top three with Rugby, by Moto, taking the spot. The services just off the M6 received a customer rating of 75%. Although their prices of goods in shops and food outlets scored a low 2 out of 5 stars, they received 5 stars for their convenience and accessibility.

The lowest ranked service station was Bridgwater Services at Junction 24 on the M5 with a score of 23%. Which? wrote: "To get to Bridgwater Services from the M5, there are two roundabouts to navigate. This is your chance. Turn around. You don't deserve this. Nobody deserves Bridgwater."

Other low ranking motorway services include Leeming Bar services on the A1, with a rating of 26% and the Lancaster services just off the M6, with a customer approval rating of 34%.

The top 10 UK service stations and their customer scores are:
  • Gloucester - 85%
  • Tebay - 77%
  • Rugby - 75%
  • Cairn Lodge - 72%
  • Leeds Skelton Lake - 68%
  • Norton Canes - 59%
  • Killington Lake - 58%
  • Annandale Water - 56%
  • Beaconsfield - 56%
  • Donington - 55%

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