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GoKwik launches AI-based shipping platform for D2C brands
07 May 2026

GoKwik has launched Kwik Ship, an innovative artificial intelligence (AI)-driven shipping and logistics platform. The new service is specifically designed for direct-to-consumer (D2C) brands.

The company claims that brands using Kwik Ship have seen a reduction in return-to-origin rates by as much as 20% and saved over 50 operational hours every month due to automated shipping and delivery workflows.

Kwik Ship offers automated customer updates
Platform capabilities

Kwik Ship leverages data from over 200 million shopper signals to detect high-risk orders before dispatch.

It then routes shipments through carriers with better delivery performance in specific areas.

The platform also automates order tracking, customer updates, and non-delivery report management.

GoKwik says these features help reduce order tracking queries by nearly 40% via WhatsApp updates and AI-powered customer calls.

GoKwik has over 15,000 D2C clients in India
Fact

Since its inception in 2020, GoKwik has been providing checkout, payments, customer engagement, and logistics solutions to over 15,000 D2C brands in India.