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Anthropic's Claude AI goes down, users hit globally
08 Apr 2026

Anthropic's Claude AI chatbot is suffering from a major outage worldwide.

The disruption has been reported by thousands of users trying to access the service across Android, iOS and web platforms.

The problem seems to be affecting key functionalities like chat responses and code-related queries, rendering the chatbot unusable for many.

Users report range of issues accessing service
User experiences

Users have taken to outage tracking platforms to report a range of issues. These include conversations not loading, delayed responses, or complete inaccessibility of the service.

The problem doesn't seem to be limited to a single device or platform, hinting at a larger backend issue with Claude AI.

Spike in outage reports around midday
Outage spike

Data from Downdetector reveals a sharp increase in outage reports around midday.

The complaints peaked at nearly 394 reports around 12:19pm indicating a sudden spike in issues rather than a gradual increase.

The outage pattern also shows smaller spikes before the major surge, suggesting users may have experienced intermittent disruptions before the service went down more widely.

Most complaints pertain to Claude chat
Feature impact

Among the reported problems, around 49% of users flagged issues with Claude Chat, making it the most affected feature.

Another 30% reported problems with Claude Code, while approximately 15% faced issues with the app itself.

Anthropic's Claude Status page shows that the company is "currently investigating" the ongoing outage.