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Everyone uses their bank account, and nowadays banks are offering many facilities to woo their customers. One of these is the facility of bank locker, which is easily found in most banks. If you also use a bank locker to keep your valuables safe, then this news is very important for you. Often the question arises in the minds of the people that if the bank is stolen from the locker or there is any loss, will the bank compensate for it? Today we are answering all these questions in easy and detail, so that you can understand all the information clearly.

Some special rules and facts to bank locker

1. What to do if the key is lost?

If your bank locker's key is lost, immediately inform the bank and file a case with the police. The bank can give you a duplicate key or allot a new locker. But if you have to break the locker, then you have to bear the expenses. This ensures that your security as well as the rules of the bank are followed.

2. Rules to break locker

Whether to open or break any locker or break, this work is done in the presence of locker holder and bank officer. If there is a locker joint, it is necessary for all holders to be present. If no one can be present, his written approval will have to be obtained. This process is designed to maintain transparency and trust.

3. When can the bank break the locker itself?

Bank officials say that if a customer does not pay the locker rent for 3 consecutive years, the bank can collect its amount by breaking the locker. At the same time, if the holder bank does not come for 7 years, even if the fare is accumulating, the locker can still be broken. In addition, if a criminal case is registered against the holder or suspicion of having suspicious goods in the locker, the bank can break the locker without holder in the presence of the police. These rules are for the protection of customers and society.

4. What is the insurance of the locker?

Bank Locker Insurance is in every bank, so that something untoward can be avoided. But to get compensation, you have to prove what goods were in the locker and the bank's fault. Only then you will get the insurance amount. This rule inspires customers to be aware and cautious.

5. What to do in the event of theft or robbery?

If the bank has theft or robbery, the bank itself contacts customers. You have to fill a form and affidavit, in which the details of the goods kept in the locker will have to be given. The bank then conducts checks and compensation up to 100 times based on the service charge. For example, if you have given a service charge of Rs 10,000, then you can get up to Rs 10 lakh.

6. What will happen in the event of a fire?

If the bank gets a fire and your goods are burnt, then it is considered the responsibility of the bank. In such a situation, the bank will give you 100 times compensation for service charge. This is ensured under RBI rules, which protects the interests of customers.

7. How to claim?

If the goods are stolen from the locker and the thieves are caught, then you have to give evidence to prove the recovered goods. For example, if you tell jewelery your own, then its receipt will have to be shown. For property papers, documents like electricity bill or house tax will be required. One such case was seen in a government bank in Kanpur two years ago.

8. What is the responsibility of the bank?

According to Anil Tiwari, media in -charge of the United Forum of Bank Unions, what is kept in the locker is not in the information of the bank. In the event of theft, breakdown or accident, the bank can only give 100% compensation for annual fares. The rest of the customer has personal responsibility. This rule is applicable in most public sector banks.

Keep these things in mind

• Keep the list of goods kept in the locker with you and update it every time on opening the locker.
• Keep the receipts of precious things.
• While taking the locker, check that its lock is new and sealed.
• Use the locker at regular intervals and do not ignore the bank's notice.

With these easy tips, you can protect your bank locker and avoid any problem.