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Bank Locker Rules: We all use bank accounts. Nowadays every bank keeps providing different types of facilities to attract customers. The facility of bank locker is also often seen in every bank. If you also use a bank locker, then today's news is very useful for you. Many people have confusion in their minds about whether the items are stolen from the bank locker, and will the bank compensate for it or not. Let us answer this question of yours in detail today.

Let us know in detail about some special facts related to bank locker-

If you lose the key to the bank locker, immediately inform the bank and register a case. Along with this, the bank can allot another locker along with giving a duplicate key. However, in such a situation, the holder may have to bear the cost of breaking the locker to repair it.

Rules for breaking a locker

From opening the locker to breaking it in any case, it is done in the presence of the holder and the bank officer. If the locker is joint, then everyone's presence is necessary. In case there is more than one holder and no one is present, his written consent is necessary.

The bank can break it (latest bank news)

According to bank officials, if a customer does not pay the locker rent for 3 consecutive years, then the bank can break the locker and recover the rent. At the same time, if the locker holder does not visit the bank for seven years, then the locker can be broken even after the rent is deposited regularly. Along with this, in case of a criminal case registered against the locker holder and suspicious things in the locker, it can be broken even in the absence of the holder. However, during this time, the presence of banks as well as police officials is necessary.

Locker insurance

Banks also get the locker insured in case of any kind of untoward incident. However, for compensation, the holder has to prove the proof of the goods kept in the locker and the negligence of the bank. Only after this, does the account holder get the insurance amount as compensation.

In case of theft or robbery? (bank robbery)

In case of theft or robbery in the bank, the bank itself contacts the customers. Customers are given a form and affidavit. In these, customers have to fill in the details of the goods kept in their locker, after which the bank investigates and gives compensation. The bank compensates 100 times the service charge of the customer. If someone has paid a service charge of Rs 10,000, then the bank will give him compensation up to Rs 10 lakh.

In case of fire (Bank Locker Rules)

What will happen if a fire breaks out in the bank and the goods kept in your bank locker burn in it? In such cases also the bank is responsible and it is considered to be the negligence of the bank. Under the rule, banks give 100 times the service charge compensation to the customers even in this situation.

You can claim this (RBI rules)

If the items are stolen from the locker and the accused are caught, then the customer will have to present evidence to the bank on recovery of the items. For example, if you say that the recovered jewellery is yours, then the receipt of the jewellery will have to be presented to the bank. If you claim the property registry papers as yours, then evidence related to it like house tax or electricity bill has to be given. This type of claim was given two years ago after a theft in a big government bank in Kanpur.

What is the bank's responsibility? (bank responsibility)

According to Anil Tiwari, media in-charge of United Forum of Bank Unions, in case of theft/breakage/accident or criminal act from the locker, the bank can pay only 100% of the annual rent. The bank has nothing to do with what jewellery or papers the holder have kept inside the locker. This is a personal matter of the customer. Almost the same rule is applicable in all government banks.

Important to keep in mind

Even the bank does not have information about the items kept in the locker. In such a situation, the account holder has to provide proof of what items were kept in the locker. In such a situation, the following things should be kept in mind.

While taking the locker, check that the locker is sealed and the lock is new.

Keep a list of all the things kept in the locker with you and update the list every time according to the date of operating the locker.

Keep the receipt of the valuables kept in the locker safe with you.

Use the locker after the bank employee leaves the locker room and check it after closing it.

Keep using the locker at regular intervals. Do not ignore any notice of the bank.

Disclaimer: This content has been sourced and edited from Hr Breaking. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.