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SBI has asked its customers to be cautious of suspicious SMS or calls received from unknown accounts. The bank has warned customers against sharing their personal details or OTP. If you are receiving messages related to unknown accounts, contact SBI immediately.

In recent times, many incidents related to cyber fraud have come to the fore. In these incidents, many times people have also received spam messages and calls from the bank's customer care services. In such a situation, what should one do when they start receiving updates about an unknown bank account number on their phone? State Bank of India (SBI) has advised people to immediately contact the bank and share the details of the unknown SBI account and number.

State Bank of India has issued a social media post to alert people about this. According to the bank, if people get information about an unknown State Bank of India bank account, then they need to contact the bank's customer care service through any of their authentic means such as their registered mobile number or other email. Later they can lodge a complaint in this matter.

If you are receiving SMS or notifications related to an unknown bank account on your phone, SBI has provided a solution. Responding to a customer complaint, SBI on its official X (earlier Twitter) handle @TheOfficialSBI advised customers to contact the bank and share their problem.

SBI wrote, "We apologize for the inconvenience. Please share with us the mobile number on which you are receiving this message through Direct Message (DM). Also, send a full screenshot of the SMS. We will look into your problem."

Contact here for debit/ATM card or account related information

Customers are also advised to contact @TheOfficialSBI or visit https://bank.sbi website in case they have any issues related to SBI Debit/ATM Card or Bank Account.

State Bank of India has often warned its customers not to share any personal details or OTP on calls after receiving such messages. SBI customers have been warned not to click on any unverified links shared on such SMS. This advice is also applicable in cases where customers receive SMS updates of unknown SBI bank account.

Update your PAN number

Government-run PIB Fact Check in a social media post on X warned people that SBI never asks for personal details by SMS or calls. A #Fake message issued in the name of SBI report.phishing@sbi.co.in asked customers to update their PAN number to avoid their account from getting blocked. Never respond to emails/SMS asking you to share your personal or banking details. Report to report.phishing@sbi.co.in," read a post by PIB Fact Check on X.

According to the SBI advisory, customers should take special care while logging in to their net banking ID. Also, for any problem, contact only the customer care numbers given on the official website of SBI.