Top News

On the occasion of Rakshabandhan, a large number of people travel by car with their families. Due to the festival on August 28, traffic on national and state highways is likely to be higher than normal. In such a situation, to avoid long queues and unnecessary hassle at the toll plaza, definitely check the status of FASTag before leaving home.

Many times, despite having money in FASTag, it is not scanned at the toll plaza. The reason for this could be low balance, KYC problem or damage to the tag. Therefore, it is very important to check some important things before starting the journey.

Maintain sufficient balance in FASTag

If the FASTag wallet balance goes below the prescribed minimum limit, the bank can blacklist the tag. In such a situation, despite having some money in the account, FASTag will not work at the toll plaza.

Maintain sufficient balance in FASTag before traveling for Rakshabandhan. Instead of recharging at the last moment, it would be better to update it before leaving home.

Must check KYC of FASTag

KYC status of FASTag is also required to be active. If your tag is old or the KYC information is not updated, the bank may deactivate it temporarily.

Before travelling, visit the app or portal of your FASTag issuing bank and check that your tag is active and KYC is updated.

Do not recharge after reaching toll plaza

Many drivers recharge FASTag after reaching near the toll booth. Last minute recharge may take some time to be updated in the system. In such a situation, FASTag transaction may fail due to new balance not being visible till reaching the toll.

Therefore, add enough money to FASTag long before leaving on the highway.

Also check the windscreen of the car

It is also important that FASTag is installed at the right place and there should be no obstruction in its scanning. Dust accumulation on the windscreen or damage to the tag may cause problems in scanning.

Before travelling, clean the glass at the tag area and also check that the FASTag is stuck properly at its designated place.

Problems may increase if FASTag fails

If FASTag is blacklisted, KYC is not updated or scanning fails at toll, then you may have to face problems like extra payment and long queues during the journey. Therefore, before leaving the car on Rakshabandhan, check the balance, KYC status and active status of FASTag. A little preparation can save you from unnecessary trouble at the toll plaza.