Anthropic’s Claude AI platform suffered a global outage on August 24, affecting its chatbot, API, Claude Code and Cowork. Users in India and elsewhere reported access problems, while Downdetector logged over 1,300 reports in the US and more than 180 in India. Anthropic identified elevated errors across multiple models before restoring services.
Anthropic's Claude AI platform suffered a global outage today, leaving users in India and elsewhere unable to access the chatbot, its coding tool, and its mobile app for over three hours before services were restored.
What went wrong?
According to Anthropic's official status page, the company began investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8 at 5:06 am UTC (10:36 am IST) on August 24.
The company said it had identified the cause of the errors within about 20 minutes but continued working through the morning to stabilise all affected models. Anthropic confirmed the issue was fully resolved by 8:30 am UTC (2:00 pm IST), putting the total disruption at roughly three hours and 24 minutes. The outage affected claude.ai, the Claude API, Claude Code, and Claude Cowork, while Claude Console and Claude for Government remained unaffected throughout.
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