Union Education Minister Dharmendra Pradhan met officials from four public sector banks to upgrade CBSE's payment gateway system. The initiative aims to ensure secure transactions, quicker refunds, and faster resolution of payment-related issues for students.
New Delhi, May 26, 2026: Union Education Minister Dharmendra Pradhan held a high-level meeting with senior representatives of four public sector banks, State Bank of India, Bank of Baroda, Canara Bank, and Indian Bank, to discuss improvements to the payment gateway system used by the Central Board of Secondary Education (CBSE).
The discussions focused on creating a more dependable and student-centric payment platform, particularly for services such as answer-sheet photocopies, re-evaluation applications, and other post-result processes that require online payments.
During the meeting, Pradhan stressed the importance of secure and hassle-free digital transactions. He instructed the participating banks to collaborate closely with CBSE to establish stronger payment protocols, ensure quick resolution of transaction-related complaints, and enable automatic refunds in cases of failed or duplicate payments.
The minister also called for the introduction of advanced technical safeguards, real-time transaction monitoring, and faster grievance redressal systems to prevent disruptions for students and parents.
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