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The country’s central bank RBI has instructed all banks to prepare a special deposit scheme to increase the cash deposits. In such a situation, the pressure on banks to make the deposit scheme attractive and opening an account under the Permanent Deposit Scheme is increasing. This is also necessary for the bank not only for the bank but also in view of the increasing pace of debt of the country. This pressure is being made by the Finance Ministry on public sector banks to do something that people make maximum amount in the bank.

Elders will get special facility

In such a situation, the Indian Bank of the public sector has decided to plan to open a special branch for the elderly for the first time in the country. This is the reason that while the inclination towards deposit schemes in the youth class is decreasing, the inclination of senior citizens is still stable about fixed deposits. However, there is no system to provide special facilities to the elderly by most banks. After the merger with Allahabad Bank, the Indian Bank, which is working to improve the quality of its services, is going to open a special branch that provides service to the elderly only in many parts of the country.

Banks are also working on launching some new schemes instead of existing fixed deposits for these special customers. The new schemes can be more attractive than before. CMD of Indian Bank says that his bank’s total permanent fixed deposit is 46 percent. The same situation remains in almost all public sector banks.

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Decision to change the format completely

Indian Bank says that to improve the quality of service for customers, the bank has decided to completely change the format of its call center. Right now when the customer calls any bank’s call center, there is only interrogation about their problems and only suggestions are made. The solution of the problem is later found out.