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In today's digital world, UPI has revolutionized the transaction of money, today we can transact money to anyone at any time through UPI. With the increasing dependence on UPI, a common problem that many people face is sending money to the wrong UPI ID, which can be a cause of trouble for you and us, but don't worry, there are many ways with the help of which you can get your money back, let's know about it-

When can you get your money back?

Transactions from the same bank:

If both your and the recipient's account are in the same bank, then the transaction is more likely to be reversed. In these cases, your bank can help get the money back relatively quickly.

Different bank transactions:

If your and the recipient's accounts are with different banks, the recovery process may take longer.

Steps to get your money back

Request a refund from the recipient:

The first step after realizing that you have made a wrong UPI payment is to contact the recipient. Share the transaction details with them as proof and request them to refund the money.

Contact the UPI app's customer support:

Every UPI app (like Google Pay, PhonePe, Paytm, etc.) has a dedicated customer support team. You can lodge a complaint by calling their customer care.

Contact your bank's customer support:

If the recipient is unresponsive or the funds are not refunded, you can escalate the issue by contacting your bank's customer support. They can guide you through the steps required to lodge a complaint and check the status.

File a complaint with NPCI:

You can contact NPCI directly by calling their toll-free number 1800-120-1740 or through their official website.