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UPI Money Transfer Recovery: With the increasing popularity of digital payment platforms, it has become very easy to pay money to anyone, anywhere, sitting at home. You can send money anywhere with just one scan, but many times on the phone, Wrong while paying through ZeePay or Paytm UPI Payment is made on ID. In such a situation, as soon as the money goes to the wrong number from our bank, we get completely nervous. But, instead of panicking in this situation, you have to act with some wisdom. Let us tell you today what you can do to deal with this situation.

Get help from the support section of the app

The first step in such a situation is to report the issue to the payment platform where your money was transferred. Apps for all payment platforms have a 'Help' section. Here you give all the details of transaction ID, recipient's UPI ID and amount. The support teams in these platforms will help you.

Report to NPCI

If your issue is not resolved through the app, you can file the issue with the National Payments Corporation of India (NPCI). For this, visit the NPCI website and click on the 'Dispute Redressal Mechanism' section. Fill all the details like transaction ID etc. here. Also attach a copy of your bank statement.

Contact Payment Service Provider

If even NPCI is unable to resolve your complaint, contact your bank or the Payment Service Provider (PSP) associated with your app. Share all the details of the wrong transaction. Banks and PSPs are obliged to provide regular updates on the status of your complaint through their apps or official communication channels. If the bank of the money transferor and the recipient is the same, the refund process is faster.

RBI Ombudsman

If your problem is not resolved even after complaining through all channels for 30 days, then you can complain to the RBI Ombudsman. File the complaint in the jurisdiction where your bank's branch or payment platform's office is located. Attach the email, bank statement and NPCI responses and all other necessary documents along with your complaint.

Complain on toll free number

If you ever make a wrong transaction through UPI, you can get your money back by complaining on the toll free number. For this, you can register your complaint by calling toll free number 1800-120-1740.

So, in case any wrong transaction happens, you can get your money back with the help of these methods. But, to avoid such hassles, always try to double-check the UPI ID before confirming the transaction. Save the numbers you frequently transact with to avoid manual errors.