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EPFO Latest Update: EPF Simplifies Death Claim Process, Allows Physical Claims Without Seeding Aadhaar Card
24htopnews | May 20, 2024 3:07 PM CST

EPFO Latest Update: Here comes a piece of good news for the EPF subscribers. The Employees Provident Fund Organisation (EPFO) said it has simplified the processing of physical claims without seeding Aadhaar card in death cases.  The development comes after several challenges were encountered by field offices and the inability to rectify/update Aadhaar details following a members death. “However this concession is contingent upon obtaining approval from the Officer in Charge (OIC) via an e-office file. The file must meticulously document the verification procedures undertaken to authenticate the deceaseds membership and the legitimacy of the claimants. This protocol is to be executed in conjunction with additional due diligence measures as directed by the OIC to mitigate the risk of fraudulent withdrawals the retirement fund body said in a circular dated 17 May 2024. The EPFO said the new rules apply to situations where member details are accurate in the UAN but inaccurate or incomplete in the UID database. In cases where Aadhaar data is correct but inaccurate or incomplete in the UAN field offices must meticulously follow the guidelines delineated in Paragraphs 6.9 and 6.10 of JD SOP version-2 dated 26.03.2024. This involves rectifying the data in the UAN seeding and validating/authenticating the Aadhaar in alignment with the instructions outlined in the prior Circular dated 24.09.2020EPFO circular stated. The EPFO said the new changes will be effective for situations where member details are accurate in the UAN but inaccurate in UID database. The EPFO also stated that the new rules have been brought forth as field offices encountered difficulties with respect to seeding and authentication of Aadhaar in cases involving deceased individuals. It said because of the difficulties the field officers were unable to process claims promptly and there were delays in paying affected claimants.


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