The Central Board of Secondary Education (CBSE) on Saturday announced that it has cut revaluation, answer sheet verification charge to Rs 100 from Rs 700 and Rs 500, respectively, amid concerns over On-Screen Marking.
Additionally, CBSE has announced several facilities for resolving the queries and doubts of the students. The Board provided a tele-counselling support helpline for important information regarding exams/results/evaluation, and to reduce stress. The board has also provided an email as an alternative to calls.
CBSE, in a post on X, stated that the students and parents can connect through the provided official platforms for "guidance, clarification and assistance." It further underlined committment to helping students with the post-result process.
"In order to facilitate students and resolve their queries and doubts, CBSE is extending following facilities Tele-counselling support is available at 1800-11-8004 to support students, parents and schools for important information and regarding exams/results/evaluation and reduce stress. You may also write to: resultcbse2026@cbseshiksha.in (Please don't send emails on resultcbse2026@gmail.com as this email has been unauthorisedly accessed) Students and parents may connect with CBSE through these official platforms for guidance, clarification and assistance. The Board remains committed to listening to students with sensitivity and helping them through the post-result process," CBSE wrote in the post.
CBSE's stance on OSM
CBSE said that certain social media posts showed Class 12th students being " anxious about their results/marks and are attributing it to change of assessment scheme." The Board has reiterated that the "key benefits" of OSM are "uniformity in evaluation with adherence to the marking scheme prepared by experienced CBSE teachers."
"It appears from social media posts that many students of class XII Board are anxious about their results/marks and are attributing it to change of assessment scheme i.e. On-Screen Marking (OSM) mechanism re-introduced this year. The Board is extremely sensitive to their concerns and is alive to addressing it accordingly," CBSE posted on X on Saturday.
"The CBSE reiterates that student well-being is of paramount importance and, therefore, has attempted to address all possible issues which could arise. The key benefits of OSM are uniformity in evaluation with adherence to the marking scheme prepared by experienced CBSE teachers. The marking scheme also contains alternative methods of answering so that children who answer deploying alternative methods are also graded," the Board added.
If any student feels dissatisfied with the result, there are clear and transparent avenues available, including verification of marks, access to evaluated answer books, and re-evaluation, the board has reiterated.
CBSE Controller of Examinations Sanyam Bhardwaj, while speaking on the Class 12 examination, informed that a request window will be opened for students to review their answer scripts, identify errors, and raise concerns, which will be addressed by the panel.
He said the CBSE operates with "complete transparency", noting that while approximately 1.25 crore answer scripts are evaluated, "there is a possibility of error".
"The CBSE is an institution that works in the best interest of students, and we operate with complete transparency. We evaluate approximately 1.25 crore answer scripts; there is a possibility that an error may occur somewhere. To rectify such errors, we offer certain facilities to our students," Bhardwaj said.
He further said the facility will allow students to obtain copies of their evaluated answer scripts. The window for applying for copies will open on the 19th and remain open until the 22nd.
"Once students receive their answer scripts, they can review them to check for any errors. If they identify discrepancies, they should make a note of them. Subsequently, a second window will open from the 26th to the 29th, during which they can apply to report issues in their answer scripts that need to be addressed," he said.
Bhardwaj also advised students to rely only on the official CBSE website for accurate information instead of depending on unofficial sources, which may sometimes be incorrect.
Additionally, CBSE has announced several facilities for resolving the queries and doubts of the students. The Board provided a tele-counselling support helpline for important information regarding exams/results/evaluation, and to reduce stress. The board has also provided an email as an alternative to calls.
CBSE, in a post on X, stated that the students and parents can connect through the provided official platforms for "guidance, clarification and assistance." It further underlined committment to helping students with the post-result process.
"In order to facilitate students and resolve their queries and doubts, CBSE is extending following facilities Tele-counselling support is available at 1800-11-8004 to support students, parents and schools for important information and regarding exams/results/evaluation and reduce stress. You may also write to: resultcbse2026@cbseshiksha.in (Please don't send emails on resultcbse2026@gmail.com as this email has been unauthorisedly accessed) Students and parents may connect with CBSE through these official platforms for guidance, clarification and assistance. The Board remains committed to listening to students with sensitivity and helping them through the post-result process," CBSE wrote in the post.
CBSE's stance on OSM
CBSE said that certain social media posts showed Class 12th students being " anxious about their results/marks and are attributing it to change of assessment scheme." The Board has reiterated that the "key benefits" of OSM are "uniformity in evaluation with adherence to the marking scheme prepared by experienced CBSE teachers.""It appears from social media posts that many students of class XII Board are anxious about their results/marks and are attributing it to change of assessment scheme i.e. On-Screen Marking (OSM) mechanism re-introduced this year. The Board is extremely sensitive to their concerns and is alive to addressing it accordingly," CBSE posted on X on Saturday.
"The CBSE reiterates that student well-being is of paramount importance and, therefore, has attempted to address all possible issues which could arise. The key benefits of OSM are uniformity in evaluation with adherence to the marking scheme prepared by experienced CBSE teachers. The marking scheme also contains alternative methods of answering so that children who answer deploying alternative methods are also graded," the Board added.
If any student feels dissatisfied with the result, there are clear and transparent avenues available, including verification of marks, access to evaluated answer books, and re-evaluation, the board has reiterated.
CBSE Controller of Examinations Sanyam Bhardwaj, while speaking on the Class 12 examination, informed that a request window will be opened for students to review their answer scripts, identify errors, and raise concerns, which will be addressed by the panel.
He said the CBSE operates with "complete transparency", noting that while approximately 1.25 crore answer scripts are evaluated, "there is a possibility of error".
"The CBSE is an institution that works in the best interest of students, and we operate with complete transparency. We evaluate approximately 1.25 crore answer scripts; there is a possibility that an error may occur somewhere. To rectify such errors, we offer certain facilities to our students," Bhardwaj said.
He further said the facility will allow students to obtain copies of their evaluated answer scripts. The window for applying for copies will open on the 19th and remain open until the 22nd.
"Once students receive their answer scripts, they can review them to check for any errors. If they identify discrepancies, they should make a note of them. Subsequently, a second window will open from the 26th to the 29th, during which they can apply to report issues in their answer scripts that need to be addressed," he said.
Bhardwaj also advised students to rely only on the official CBSE website for accurate information instead of depending on unofficial sources, which may sometimes be incorrect.
