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New era of food and grocery delivery in India

The way online food and grocery delivery is changing rapidly in India. Now the time is not far when you will not need to scroll through long lists or type on the keyboard for your favorite food. With the advent of voice technology based on Artificial Intelligence, ordering food will become as simple as chatting with a friend. In the future, conversation is going to be the new user interface, which will make the digital experience more seamless.

No hassle of scrolling and searching

Till now, to order food online, users had to open the app, select a restaurant, view the menu, read ratings and then choose the item. This process took 15 to 20 minutes. Sometimes there was difficulty in finding the right dish. But new voice-based technology is making this experience simpler. The user will be able to give his choice just by speaking and the system will automatically search the options and prepare the order.

Food order will be done by voice

With the help of voice-led commerce technology, users will now be able to order food directly by speaking. For example, if you say, “Order one paneer butter masala and two naans,” the AI ​​will pick the right restaurant for you and place the order. This facility will be applicable to services like food delivery as well as grocery and table booking. This will save the user time and make the ordering experience more seamless.

Payment will be done by voice only

New technology is not just limited to food selection. Now payment will also be possible through voice command. The user will be able to confirm the payment with his voice only. That means the entire process from ordering to payment will be completed without pressing any button. This feature will be especially useful for those who are in a hurry or do not want to spend time in app navigation.

Indian languages ​​will be supported

The most special thing about this technique is that it is not limited to English only. The ability to understand more than 10 Indian languages ​​including Hindi is being included in this system. This will make online ordering extremely easy for users in small towns and rural areas. People who are not comfortable with typing or English will now be able to order food or groceries by speaking in their mother tongue.

You can order even without app

Another big benefit of the new AI technology is that users will be able to order without even downloading an app. The AI ​​assistant will understand the user’s needs through chat or voice and suggest options accordingly. In this system, all three processes of search, order and payment will be completed on a single platform. This will make the technology more simple and accessible.

Conversation will become the new interface

Experts believe that voice interface can replace mobile apps in future. People will fulfill their needs through direct conversation instead of typing. This will provide great convenience to the elderly, people with less technical knowledge and first-time internet users. This change is being considered an important step towards Digital India.

Smart ordering experience of the future

AI based voice ordering system will not only save time but will also remember the user’s preferences. As you order food, the system will make suggestions based on your previous orders and preferences. This will make the experience more personal. In the coming time, this technology can completely change the food delivery industry.