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Tax Return Filing: Taxpayers can now file their ITR returns in a snap with the help of the AI-based chatbot, ‘Kar Saathi’. This is a new AI-powered chatbot that has been launched recently.

Income Tax Refund: The mere mention of ‘Income Tax Returns’ is enough to make the average person’s heart race. Individuals often find themselves entangled in a maze of various forms and complex regulations. Ultimately, one is compelled to seek the assistance of a professional—who, in turn, charges a hefty fee for filing the return on your behalf.

Addressing these very difficulties faced by taxpayers, the Income Tax Department has launched a new AI-based chatbot named ‘Kar Saathi’. It has been introduced to simplify the ITR filing process, incorporating the new rules and forms mandated under the Income Tax Act, 2025. This initiative is part of the Income Tax Department’s ‘PRARAMBH 2026’ campaign, which aims to make tax filing easier, faster, and more accessible for millions of taxpayers under the new Income Tax Act, 2025.

How Can ‘Kar Saathi’ Help You?

‘Kar Saathi’ is an AI-based chatbot available 24/7 on the official e-filing portal. It answers your queries in real-time. It assists users in selecting the appropriate tax forms based on their income and profession, helps them understand applicable deductions, and provides a step-by-step guide through the entire filing process. In other words, with this tool at your disposal, you will no longer need to rely on or seek out an expert or a Chartered Accountant (CA) when filing your taxes in the future.

To ensure that the regulations under the new tax act are explained accurately and in simple language, the chatbot incorporates over 2,200 FAQs and guidance resources. It also assists you in identifying and rectifying potential errors during the filing process, thereby helping you avoid notices or penalties. You can now comfortably file your tax returns on time, without requiring external assistance or incurring any fees.

Who Will Benefit?

‘Kar Saathi’ is set to benefit those who are filing their tax returns for the first time and feel apprehensive regarding the regulations. It will also provide salaried employees with information regarding investment options and tax slabs. Small investors and business owners will also stand to gain from this tool; they will no longer need to rely on experts to address their tax-related queries.

How ​​to Use It?

To use ‘Kar Saathi’, you must first visit the official website of the Income Tax Department: incometax.gov.in.
On the bottom right-hand side of the homepage, you will see a chat bubble or a robot-like icon. Simply click on it to initiate a conversation.
No login is required to ask general tax-related questions.
However, for specific information—such as details regarding tax notices or the status of your personal tax refund—you will need to log in using your PAN.
The tool is capable of providing responses in both English and Hindi.