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In this era of online shopping and digital payment, while our life has become very easy on one side, a small danger on the other side is always hovering – online fraud or cyber fraud. Its most fresh and shocking case has come out from Mumbai, where a 61 -year -old woman found it so expensive to order only 1 liter of milk online that her life was looted. Due to this mistake, 18 lakh rupees were cleared from his account.

This incident is a big warning to all of us how cyber criminals are targeting innocent people, especially the elderly. Come, let’s know this whole matter in detail and understand how you can protect yourself from such fraud.

What is the whole matter: from ordering milk till 18 lakhs robbed

A 61 -year -old woman living in Bandra area of Mumbai searched a milk dairy online. He called a number on a number found in Google search result and ordered 1 liter milk. The person talking on the phone described himself as an employee of dairy and asked to transfer Rs 15 online for payment.

The game of cheating started from here. The man took the woman in a bluff and downloaded a ‘screen-sharing’ application in her phone. He said that it will be easy to pay through this app. The woman got into her words and downloaded the app. As soon as he completed the transaction of 15 rupees, the cyber thug took the entire control of his phone in his hand.

The woman did not even know and whatever was happening on the screen of her phone was watching everything. He looked at the login ID, password and other confidential information of his bank account and took out Rs 18.06 lakh from his account through different transactions within a few minutes. When the messages of the woman’s money started coming on the mobile, they realized that she had fallen victim to a terrible online fraud.

How does this ‘screen-sharing’ fraud work?

This method of cyber fraud has become very common nowadays. Thugs usually follow these steps:

1. Fake Customer Care Number: The thugs put their fake customer care numbers on Google by creating a fake website in the name of big brands, shops or services or in Google listing. When a user calls these numbers for help, he gets straight into the trap of thugs.
2. Winning trust: The thugs call themselves the real employee of the company and talk to you very confidently and pretend to solve your problem.
3. Download app: He then asks you to download screen-sharing/remote access apps like Anydesk, TeamViewer, or QuickSupport. They make excuses that this will solve your problem quickly.
4. Complete control on screen: As soon as you install the app and tell them the access code, the complete control of your phone goes into their hands. Now whatever you do on your phone, they will see everything on your screen.
5. Theft of money: They ask you to do a small transaction (such as Rs 10-15) so that they can see your UPI PIN or Net Banking Password. Once the information is received, they withdraw all the money from your account.

How to avoid online fraud: Always keep these things in mind

• Do not trust Google: Never trust the unknown numbers found on Google to find a customer care number of any company. Always have a contact number from the company’s official website or app.
• Do not download unknown app: Never download any app, especially screen-sharing apps.
• Never share OTP and PIN: Remember, no bank or reputed company ever asks you your OTP, UPI PIN, CVV or password. Do not share this information with anyone.
• Be cautious while paying: Always check the URL again while paying online whether it is safe (https: //) or not.
• What to do if there is fraud? If an online fraud is done with you, immediately without delay Cybercrime Helpline Number 1930 Call on You complaint www.cybercrime.gov.in But you can also register online. The sooner you report, the more the chances of getting the money back will increase.